Shipping policy

Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Processing time may be longer during peak seasons or promotional periods.

Shipping Methods & Delivery Times
We ship via trusted carriers with estimated delivery times of 4–8 business days within Australia & New Zealand. International delivery times may vary depending on the destination.

Tracking Your Order
Once your order ships, you will receive a tracking number via email to monitor the shipment status.

Shipping Costs
Free shipping on all orders within Australia & New Zealand.

Partial Shipments
If your order contains multiple products that ship separately, you may receive multiple packages.

Lost or Delayed Shipments
If your parcel appears significantly delayed beyond the estimated delivery window, please contact us. We'll investigate with the shipping carrier and work with you to resolve the issue as quickly as possible.

Address Accuracy
Please ensure your shipping address is accurate and complete. We are not responsible for lost or delayed shipments caused by incorrect or incomplete addresses.

Customs and Import Duties
International orders may be subject to customs fees or import duties, which are the responsibility of the customer.